Archive for the 'Boston Office' Category

SHIFTers Show Their Wonder Women Status at #WWBos

Last Thursday, I attended the Wonder Women of Boston event with some wonderful SHIFT ladies; Jena Rossi, Kim Diesel, Kristina Scuoteguazza and Liz Segran. Taking place at the Back Bay Social Club, the event brought together Boston women of all ages, in an array of industries.  It was a great turnout, and event attendees were able to mingle and network with other impressive women from around the area.

Main topic/purpose of event:

The purpose of this event was to meet amazing business women from the Boston area and make connections within various industries and fields.

One key takeaway:

Women in Boston are impressive. Every woman we spoke to was ambitious, successful and driven. There are some truly amazing people and organizations in Boston, and who knows, they might even be looking for PR support some day.

One turnoff:

Lack of food! This event started at 6:00p.m. and the few appetizers that were served were devoured almost immediately by us hungry working women.

Audience makeup:

Women of all ages were in attendance at this event – from students, to young professionals, to well-established business women.

Location (bar, restaurant etc):

Back Bay Social Club is a restaurant located on Boylston Street in Boston. The event took place in its lower level function room.

Follow ups/contacts:

The SHIFT team met several interesting women at the event last night and looks forward to connecting with them again soon. Maybe even scope out a few future SHIFT interns from the collection of students that were in attendance!

Would you attend this event again?

Yes, we would attend this event again.

Hashtag of event:

#WWBos

 

The Space Between: Digital and Traditional PR Look Really Similar These Days

By Dave Levy, @levydr

I have at least one or two media contacts with whom I rarely, if ever, email. It’s not that I’m not doing my job; it’s that whenever I have a pitch or want to soft-sound a story idea, I have to shrink the thought into way-less than 160 characters so I can direct message them on Twitter.

It will not surprise you to learn that most of these “Tweet First” contacts are bloggers. A few years ago, blogger engagement was a separate category from traditional media activities. In fact, during the growth of digital PR back six or seven years ago, we had two distinct teams with their own tasks related to either traditional pitching or blogger engagement. I was working in the latter camp, and by way of talking to people who blog, and who were some of the first on Twitter, it was kind of a natural progression to stop emailing each other and then just tweet.

Blogging looks a lot more like mainstream news these days (or mainstream news looks more like blogging, that’s a chicken or egg post for another day). Along with that, the space between what I’ve been doing in my career around online news sources and what colleagues who have filled more traditional media roles has gotten really, really small. Sure, my leading example here talked about how bloggers and I talked through Twitter direct messaging. But it isn’t only bloggers who rely on Twitter for everything from news to getting leads from sources. There are even reporters who have grown in their careers to join traditional outlets by way of being active online bloggers (and, again, plenty of writers who once wrote for large organizations have jumped to independent, online outlets).

When I got into this business, it felt different to be talking to a blogger, but maybe it shouldn’t have. I don’t know if I’m ruining some big secret, but there really isn’t that much that’s different in terms of what we do when we reach out to an online-only reporter. Journalists and bloggers alike are writing stories, and sometimes we as PR professionals have – or think we have – a tip that will help them create content. Ultimately, we have to take the time to get to know the writer, what they consider relevant and the best ways to reach them. That process doesn’t change on the basis of reaching out to either a blogger or a traditional journalist.

As a final bit of homework, I’ll challenge you to think about what pitching a story in a direct message is like. It’s really, really good practice to take your pitch and try and get all the important parts into less than a sentence. If you can do that, you’ll have a better sense of your story and what you are trying to say – no matter who you are reaching out to.

 

Landing a Kick A$$ PR Internship

Internships can be some of the toughest jobs for which to interview – your experience is limited; you’re new at interviewing; and let’s face it…you’re trying to land a job in one of the most challenging job markets out there.

I’ve been managing the intern program here at SHIFT NYC, and let me tell you…I’ve seen A LOT of resumes – some good, some bad, but very few make me think, “Damn. I want this person working for me!” I’m now here to help you…so keep reading and I hope this post will teach you a thing or two about interviewing for a PR internship!

Making Your Resume Stand Out: Your cover letter and resume are the first things I see – why should I email you to set up an interview and not the other 500 people? I’m going to assume the obvious (proper proofing, formatting, etc…) goes without saying, so here are a couple things to think about when pulling the ‘ol resume together:

  • Include things from your past experience that can be applied to this new internship. I’d rather see that you helped manage a Twitter handle for your school’s athletic department than read about the waitress job you had three years ago. If it takes an extra bullet or two, I say “bring it on!”
  • Highlight positive accolades, promotions, surpassed goals. If someone else thinks you are great too, I want to know!
  • What makes you different? PR is all about creativity and well, in the words of our fearless leader, Todd Defren, being a little ballsy. Have you climbed a mountain? Won a spelling bee? Played a competitive sport? We don’t expect your list of professional accomplishments to rival Bill Gates’ – we just want to know who you are as a person. What makes you tick?

Congrats! You’ve been called in for an interview. You should be thinking, “OK, this is my chance to sell myself – time to show them why they should pick me!” PR is sales…if you can’t sell yourself, how can you sell your clients?

  • RESEARCH, RESEARCH, RESEARCH! I cannot emphasize this enough. I want to hear that you know who SHIFT is. Heck, we’re the DIGITAL/SOCIAL MEDIA AGENCY OF THE YEAR! And we sure don’t make that fact hard to find. Read our website, read Todd’s blog and tell me what you make of it all!
  • Be on time. It still amazes me that in this competitive job market, people can still be 5 minutes late. Leave yourself an extra HOUR if you need to and park yourself in a coffee shop near the office to ensure you’re not late.

“Hi, I’m Talia!” (hand reaches out to shake yours). Firm handshakes people – we’re professionals! A floppy hand lacks confidence and PR is all about being confident.

The Interview:

  • Use your resume as a guide, not a script. I can read – I don’t need you to read me your resume bullet by bullet. Focus on your accomplishments and most importantly, what they taught you and how you plan to apply those experiences to your role at SHIFT.
  • Showcase your research. You took the time to get to know SHIFT, so tell me what you think. A question I always ask is, “Why SHIFT? How did you decide you want to work here?” I will tell you right now…telling me you just Googled PR firms in NYC will get your resume a ticket to the bottom of my trash can.
  • Ask me questions. Yes, you are the one being interviewed… but you should also want to know about the agency – the things you don’t find on the Internet. Find out what the job entails; ask about the office culture; heck, ask why I decided on SHIFT! The questions show you have a vested interest in both your internship and your professional career.

Wow. Great interview – I want you to come work with me. Please, I’m begging you…send a thank you note…it can be an email, written note, whatever suits your fancy, but please acknowledge that I, and most likely some of my colleagues, took time out of our busy days to meet with you. Even a couple quick sentences go a long way.

Hope all you eager intern candidates out there found this helpful! And please, if any readers have other helpful tips please feel free to share. Look forward to seeing some kick a$$ resumes and meeting some ballsy future SHIFTERS!

 

Why SHIFT Clients Rule: Pizza, Cookies & Praise

By Amanda Guisbond, @agbond

A couple of very important things happened this week at SHIFT’s Offices in Newton:

First, there was an unexpected delivery of baked goods.

Second, there was a just-as-unexpected delivery of Chicago deep-dish pizzas.

Why, you may be asking, were these considered significant events?  No, not because us SHIFT-ers LOVE free food (and we do) but because both were edible “kudos” from different clients wanting to congratulate their SHIFT account teams on a job well done.

First up the Rapid7 PR team delivered some INCREDIBLE media results as part of a rapid response pitching opportunity, resulting in coverage in the Associated Press, Wall Street Journal, Forbes and Reuters (just to name a few).  As a “thank you” Rapid7 sent the SHIFT team a basket of cookies and brownies.  Mmmm!

The next day, the HIMSS PR team received a shipment of four individual Chicago deep-dish pizzas from their beloved client contact in – you guessed it – Chicago.  There was no specific reason for the delivery, per se, except that HIMSS wanted to recognize “all the great work” the team had accomplished over the past year and in lieu of being able to take everyone out to lunch in Boston.  Awww…

It’s no surprise – heh – that this kind of recognition makes our day as PR representatives!  When clients go the extra mile to make us pause and reflect on the great work we’re doing together it only inspires us to want to kick even more butt on behalf of our partners-in-crime.

Thank you to Rapid7, HIMSS and all of our clients who appreciate, encourage and support us and our PR efforts – and understand the fastest way to our hearts is through our stomachs!

Thank you Rapid7 for the basket of cookies and brownies!

Thanks to our Chicago HIMSS contact for the Chicago deep-dish pizzas! What a surprise!

Not One, Not Two, but SEVEN Bells Toll for SHIFT!

SHIFTers have had a lot to be proud of this year – whether it’s being named Digital/Social Agency of the Year by the Holmes Report, winning Bulldog Media Relations Awards for excellence in media and publicity campaigns, or bringing in amazing new people and clients on the daily, 2012 is off to a killer start.

Last night, we added SEVEN Publicity Club of New England Bell Ringer Awards to the list, including:

  • Gold award: Best National Print Feature
  • Silver awards: Best Product/Service High-Tech Campaign; Best Business-to-Business Product/Service Campaign; Best Response to Breaking News
  • Bronze awards: Best Clean Energy/Green Technology Product/Service Launch Campaign; Best Social Media Campaign

In addition, Senior Account Executive Kate Binette was named the 2012 Young PR Professional of the Year, known as the Striker Award.

Since we’re all about our people and giving you an inside look at SHIFT, here’s the scoop from the folks who represented SHIFT at last night’s awards:

  • Kate Binette, Senior Account Executive (@katebinette) – It was great to catch up with former colleagues that I hadn’t seen in a while.  Last night reminded me how tight-knit the PR community in Boston is, and it was exciting to engage in some friendly competition and celebrate each other’s accomplishments.  But I have to say, I think the SHIFT table takes the cake for fun!
  • Jena Rossi, Account Manger (@jenarossi) – I was really proud to be a part of the Boston PR community last night at the Bell Ringer Awards.  In addition to taking home some impressive awards for our awesome agency, we were also able to give back to an important organization, the Dana-Farber Cancer Institute.
  • Dominic Weeks, Account Manager (@dominicweeks) – My favorite moment was seeing Kate Binette collect her Striker award.  Having seen her in action with clients, prospects, colleagues, and reporters, I can testify that she’s a class act, so it’s great to see the New England Pub Club judges get it so right!
  • Zach Servideo, Account Manager (@zachservideo) – Last night got me thinking – the annual Bell Ringer event represents so much more than individual accomplishments.  The Bell Ringers are a yearly reminder that the local PR scene is dominated by a core group of talented, familiar names and faces.  While we all may “compete” for coverage, this dynamic group shares in the same goal – to grow and improve the Greater Boston and New England business communities.
  • Kelly Kane, Account Manager (@kellykane) – My favorite part of the night was a tie between bonding with awesome colleagues during the event and taking home the Gold Bell for National Print Feature!
  • Danielle Mancano, Account Manager (@dmancano) – My favorite part of the Bell Ringer Award ceremony was spending time with my Boston colleagues, who I rarely get to see…and looking at David Wade’s HANDSOME FACE!
  • Catherine Allen, Vice President (@catherineallen) – You know, winning isn’t everything.  But it feels damn good.  We mixed and mingled, enjoyed dinner amongst friends, laughed at the @davidwade commentary and toasted each other on another great year.  Cheers!!
  • Todd Defren, Principal (@tdefren) – I am proud, of course, of the hard work that went into bringing home the awards last night.  But when it comes down to it, the company was what made last night really great.

Congrats to all of the winners last night, and big thanks to the Publicity Club of New England for a great event.  Until next year!

SHIFTers with their awards.

 

SHIFT Communications Wins Digital/Social Agency of the Year

Yesterday was an exciting day at SHIFT Communications – the Holmes Group named SHIFT the 2012 Digital/Social Agency of the Year and it is such an honor! SHIFT was up against some stiff competition beating out the likes of Edelman, Ogilvy and Weber Shandwick for the prestigious award. We’ve worked hard to help pave the digital/social path for PR and it’s so great to see the hard work pay off. To demonstrate SHIFT’s appreciation and excitement, we’ve polled all three offices to find out how some SHIFTers reacted to the news:

“I literally shouted … okay, I almost freakin’ cried … when I first heard this news. I am so proud and happy for my hard-working, fun-lovin’ colleagues at SHIFT Communications!”

-Todd Defren, Principal

Boston:

“When you’re surrounded by so many smart people every day, you can sometimes take it for granted. But this is one of those moments that makes you say ‘wow, I work for a market leader – I’m a part of a game-changing company.’ Words can’t even describe the sense of pride I feel today in being a member of the SHIFT family. Congrats to the entire team!”

Zach Servideo, Account Manager

“I was thrilled to hear we won this prestigious award! All PR people know social is growing in importance all the time, but SHIFT is at the forefront of integrating it into each and every program we run.”

Julie Staadecker, Account Manager

“At a time when every PR/marketing/communications agency is clamoring to devise the newest and best social media strategies for their clients, it is a HUGE honor to be dubbed THE agency for social and digital by the industry standard aka The Holmes Report.  Add to that the fact that SHIFT is a midsize agency that consistently competes with the Goliath PR firms of the world on digital account work, and you’ve got one happy, scrappy bunch of social media enthusiasts.  The coolest part to me about the award – and indicative of SHIFT culture – is that I know it only fuels all of us to continue to push the envelope on digital further. The best is yet to come…”

Amanda Guisbond, Senior Account Executive

“When I joined SHIFT just over a year ago, I already had the impression that it was a social media heavyweight. Since then, I’ve learned so much about how companies should use social media to communicate with their key stakeholders.  Everybody at SHIFT is interested, engaged and, most importantly, curious about this issue.  We’re still dealing with a lot of unknowns and best practice is evolving.  When a SHIFTer isn’t certain about how a social media situation might play out, they’re honest enough to admit it and dedicated enough to make sure they find out!”

Dominic Weeks, Account Manager

San Francisco:

“Hearing the news just made me realize once again that I am so lucky to work here. I am very fortunate to work with such incredible talent and proud of the work we’ve accomplished.”

Matt Nagel, Senior Account Executive

“F#$% yeah!”

-Aaron Heinrich, Firm Director

“Ballah! Our clients have always seen us as one of the best digital/social agencies in this business — how fantastic to receive industry recognition from Holmes Group! And how else to spread the news? Across every social media platform linked to my name…of course. :)”

-Kristine Lee, Account Manager

New York City:

“We’re fortunate enough to have smart, forward-thinking clients who allow us to take chances with digital media. Our clients have come to rely on campaigns and programs that combine traditional and social PR activities, instead of acting as separate entities. This is where SHIFT has found its strength, and it’s fantastic to be recognized for it. “

Danielle Mancano, Senior Account Manager

“In the last year or so, I’ve noticed such a shift in the type of counsel our clients value most, and that’s our advice on digital and social strategy. As an agency we’ve been working hard to give the best advice and ideas possible, and it’s cool to see that those efforts have had an impact.”

Alexandra Brooks, Account Executive

“#Winning!”

Justine Navaja, Account Director

“I’m so proud to be part of agency that continuously delivers fantastic client work and is recognized for our growth in digital/social. GO SHIFT!”

Donna Ho, Account Coordinator

The Great Poke Off: Use Your Networks to Help, Not Just to Complain

By @Trochman

Working at an Agency provides you the ability to work with a number of great brands and experiment with social media tools in a variety of ways in order to help them reach their target audience.  Sometimes this gives you an awe inspiring look at creativity and human interaction. Sometimes it gives you a sad look at how nasty people can be to one another, or witness how a simple communication tool can be warped into a funnel for complaints.

However, what touched me recently was not the act of a large company or marketing team but the creativity of two friends looking to make a small difference in their own personal networks. This weekend I was given another affirmation to the true power of social media.  How with a simple act, people can engage with their networks – not for fame or attention – but to help one another.

As I was scrolling through Facebook I came across a competition between my cousin Dan Andersen and his friend John Clinton. The two were participating in a poke-a-thon on Facebook. The concept had been John’s brainchild the year before and I vaguely remembered them participating… but this year was different.  This year there was clearly an emphasis by both men to take a playful competition and use it to make a difference.

Here is what caught my eye, a new timeline cover and invitation via status update:

Friends, Countrymen, People Who I haven’t talk to since high school or EVER: It’s that solitary time of year when I call you to action for charity, but wait, I don’t want your money! All I want is that long-lost Facebook function that (hardly) anyone ever uses anymore….the poke. Last year, we raised $234 for This American Life and $158 for Heifer International. This year I hope to accomplish the following:

1) Raise more $$ for This American Life
2) Beat John Clinton again

Here’s how it works – every time one of you pokes me (on FB), I give $1 to This American Life (up to a later specified amount)…plus I get to brag about it to John in the Internet locker room.

If you’ve never poked anyone before, you are probably not alone AND good ol’ Mark Zuckerburg has been moving stuff around lately – FB timeline has actually hidden the poke option in the drop-down widget menu just below the right-hand corner of my cover photo.

So please, take 2 seconds out of your FB surfing and poke-a-bro. I promise to return the favor when this is all over. Thanks!

Here is John’s timeline graphic:

As the competition picked up steam and both men started receiving pokes, The Chicago Booth Follies was also added to the mix for donations. (Their graduate school’s annual variety show –which they had learned its funding was dramatically slashed this year.)

This challenge was issued in late March with a deadline of 4/8/12. (Ok so he can get mad at me for taking this long to notice…) Through humorous Facebook updates, offers to give gifts and challenging Meme shots (see Harry Potter here); Dan and John both received pokes from friends, family, coworkers – and the networks of each group.  Some of my friends here at SHIFT have even found themselves poking these gents.

At the time of the competition’s close at midnight on 4/8/12, Dan had received 274 pokes and John received 205.  This means $479 was donated to This American Life and $479 to Booth Follies.

This is the true power of social media. People from various backgrounds staying connected, communicating about goals and helping each other.  This isn’t a complaint campaign to change some trivial policy or product feature, it isn’t the RT of some celebrity – it is just two friends looking to raise money for an organization they feel passionately about.

Can you imagine if we all just stopped every now and again and thought along these lines?  I know I tend to use my own social media tools for sarcastic thoughts and movie quotes.  I think the problem is we all imagine that in order to make a difference we need to think of the next million dollar charitable campaign. No. You don’t. Even the smallest donation can make a difference to someone so long as it is to an organization, group or movement you believe in.

Consider yourself poked.  Now what are you going to do with it….